Skip to main content



Have questions?
Before contacting us be sure to check out the FAQ or search by keyword or topic.

To submit general questions or comments on the company, its products or distribution, please fill out the following form.

*indicates a required field.

BIC Performance Policy: If you are not satisfied with the performance of any BIC® product, please return it to us for handling.
(Important Note: If you need to return a lighter, please contact us for the proper instructions.)

Please note that BIC does not send out free samples or coupons.

BIC does not review any idea or concept unless it is protected through an intellectual property title (e.g.: patent, utility patent, industrial design) that is either registered or otherwise officially published.